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Coping with Difficult People (Mass Market Paperbound)

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Bosses, friends, family members, they've madeyour life hell -- until now Based on fourteen yearsof research and observation, Dr. Robert Bramson'sproven-effective techniques are guaranteed to helpyou right the balance and take charge of yourlife. Learn how to:
Stand up to anyone --without fighting.
Blunt a sniper'sattack.
Get a clam to talk.
Cut off aSherman tank at the pass.
Get stallers off the dime.
Move a complainer into a problem-solvingmode.
Learn the six basic steps that allow you tocope with just about anyone. Reclaim the powerthe rightfully belongs to you in any relationship
Product Details
ISBN: 9780440202011
ISBN-10: 0440202019
Publisher: Dell
Publication Date: September 1988
Pages: 240
Language: English