Coping with Difficult People

Coping with Difficult People (Mass Market Paperback)

$7.99
Usually Ships in 1-5 days

Description


Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone --  without fighting.

Blunt a sniper's  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

  Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!

Product Details ISBN-10: 0440202019
ISBN-13: 9780440202011
Published: Dell
Pages: 240
Language: English