Coping with Difficult People (Mass Market Paperbound)

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Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone --  without fighting.

Blunt a sniper's  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

  Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!

About the Author

Bramson was an internationally known consultant.

Product Details
ISBN: 9780440202011
ISBN-10: 0440202019
Publisher: Dell Publishing Company
Publication Date: September 1988
Pages: 226
Language: English