Raving Fans: A Revolutionary Approach to Customer Service (Abridged / Audio Cassette, Abridged)

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Description


1 cassette / 90 minutes
Read by Rick Adamson, Kate Borger, and John Mollard

For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.



Product Details
ISBN: 9780679424956
Abridged: Yes
Publisher: Random House Audio
Publication Date: April 19th, 1993