In the newly updated edition of this classic empowerment business fable—over 400,000 copies sold—Ken Blanchard and John Carlos show you how to shift to an empowered, employee-driven work environment. Empowerment Takes More Than a Minute tells the story of a young manager whose attempts to turn his troubled company around through traditional top-down, command-and-control management are failing. Reluctantly, he contacts an expert in empowerment, even though he feels like he's already tried that approach. Step by step, the expert helps him understand why his past and present efforts have fallen short and figure out what he needs to do to create an empowered workforce. The process as it unfolds is complex, paradoxical, and counterintuitive—but well worth the effort.
This new edition dispels the notion that empowerment is a bygone fad. No matter what its name, the essential concept—that organizations can achieve extraordinary results by recognizing and taking advantage of the skills, experience, and knowledge already existing in the organization—will always be relevant. Although sometimes arduous, the journey to empowerment is well worth embarking on. In fact, unleashing the power of people in an organization may be the only way to continue to do business in a competitive, complicated marketplace.
About the Author
Ken Blanchard, an internationally recognized consultant and bestselling author, is chairman of the Ken Blanchard Companies. He is the author or coauthor of twelve previous books, including The One Minute Manager. His books have collectively sold more than twelve million copies and have been translated into twenty-six languages.
John P. Carlos is a Senior Consulting Partner with The Ken Blanchard Company, as well as a management consultant and trainer. He speaks internationally on topics such as legendary service, leadership, and team spirit, as well as empowerment.
Alan Randolph is an internationally known management consultant, educator, author, and speaker. His client roster includes Caterpillar, Household International, and E.I. DuPont, among others. A senior Consulting Partner with the Ken Blanchard Companies, he is also a professor of management and director of global business practicums at the University of Baltimore’s Merrick School of Business.
“Even the title has got it right!” —Norman R. Augustine, President (retired), Lockheed Martin Corporation
“The most truthful, straight-talk book on managing people to come along in eons. This is an exceptional tool for business.” —Harvey MacKay, author of Swim with the Sharks without Being Eaten Alive
“One of the very best organized, thought out, planned, and written books on any business subject I have read.” —Stanley Bass, Human Resources Consultant, Stan Bass Consulting
“An excellent read; it certainly confirms my real-life experience of progress over time at Verizon.” —Mike Steiner, Director, Enterprise Solutions Group, Verizon
“Finally, the truth about empowerment!” —Jack Canfield, coauthor of Chicken Soup for the Soul
“This book is now standard for all our managers. You can’t succeed today without empowered employees.” —John Shields, Chairman and CEO, Trader Joe’s
“The principles outlined are essential if you are to achieve true empowerment.” —H. Eugene Blattman, President & CEO (retired), McCormick & Company, Inc.
“The message is clear, to the point, and right on target.” —Joseph Bode, Joseph J. Bode & Company
“I found the book was to the point and hit the nail on the head about information sharing.” —Robert S. Argabright, II, President and General Manager (formerly), Chesapeake Packaging Company
“Succinctly captures the critical elements of empowerment in a brilliantly simple format!” —Peter B. Grazier, President, Teambuilding, Inc.
“The authors show that empowerment is more than an empty promise. A must-read for liberating the leader within people.” —Barry Z. Posner, coauthor of The Leadership Challenge
“The framework is perfect, clear, and concise.” —JoAnne Pitera, Organizational Effectiveness Consultant
“The material is most readable, and the key points are presented well for retention and use.” —Mike Perry, Human Resources Director, DuPont Corporation
“Very readable. Straightforward. The authors have hit the bull’s eye on empowerment.” —John Coleman, CSX Corporation
“Empowerment is such an important topic. The great thing about this book is that it supplies a Game Plan for getting there.” —Bruce Dalgleish, General Mills Restaurants
“Finally, the definitive book on empowerment and productivity, profound but simple to implement.” —Shaun Conroy, VP Sales & Customer Service, NewsWest
“I could not agree more with what this fantastic little book says about how mistakes empower people. Indeed, every ‘misteak’ is an opportunity to increase competence and empowerment.” —John C. Maxwell, author of Failing Forward
“If you seriously want to unleash the people power of your organization, this book is a must. Simple and profound; all you add is courage and discipline, and you’ll find it really works.” —Tom Muccio, President, Global Customer Teams, Procter & Gamble
“This engaging book makes clear that the real power in an organization is within its people. By learning to release that power an organization can be a powerful force in the business world.” —Mark Robbins, Director, Professional Development, Robbins-Gioia, Inc.
“It’s a fun read and the principles are spot on!” —James M. Kouzes, coauthor of The Leadership Challenge